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3 months Customer Support Officer (Foreign Financial Institution)

Posted on: 8 Dec 2014

3 months  Customer Support Officer (Foreign Financial Institution)

 

Our client is an established Financial Institution

 

Job Responsibilities:

 

  • Respond to Inbound phone and email enquiries from customers
  • Make outbound calls to customers to follow up on transactions
  • Liaise with internal units to ensure that transactions are settled promptly and accurately
  • Identify and fulfill customers’ need appropriately
  • Provide support to processing team
  • Effectively answer customers’ transaction enquiries as well as take ownership to resolving of customer issues
  • Maintain proper records of database
  • Other adhoc duties
  • Processing of applications

 

Job Requirements:

 

  • ‘O’ Levels and above
  • At least 3-6 months of customer service/customer support experience preferred
  • Proficient in MS Office
  • Possesses good communication skills

 

Salary ranges from $1600 - $2000

 

Interested candidates, kindly email your detailed resumes to alvisho@recruitexpress.com.sg and attention all correspondences to Mr Alvis Ho (R1325239)

Short listed candidates will be notified

Industry: Banking & Finance
Oil & Gas / Petroleum / Energy
Public Sector / Government & Statutory Boards
Specialization: Administrative Support
Customer Service
Location: Central
Employment Type: Contract / Temp, Permanent
Years of Experience: 1
Salary Range: Below $1,500 / mth
$1,501 - $2,600 / mth

For enquiries, you can contact Alvis Ho for a confidential discussion.

Email: alvisho@recruitexpress.com.sg

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.