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Customer Service Assistant (Contract/MNC)

Description

We are hiring Contract Customer Service Management Executives to be outsourced to our clients from various healthcare organizations.

Apply now!

Responsibilities:

  • Process and manage orders end to end from creation of purchase order to delivery of shipment to destination, ensuring timely and accurate transaction/shipment completion.
  • Monitor and resolve transactional issues.
  • Handle shipment arrangement and preparation of all shipping, repackaging jobs and banking documentation.
  • Maintain master data and routings set up in SAP.
  • Update procedures/SOP.
  • Work with suppliers, forwarders and logistics service providers to improve turnaround time and service level.
  • Act as a single point of contact for operational issues and resolutions. Undertake pro-active communication to strengthen business relationship with customers and internal stakeholders.
  • Participate in cross functional / global initiatives/projects. Perform user acceptance test and/or facilitate regional readiness activities.

Requirements:

  • Degree in Business, Supply Chain, Logistics Management
  • Minimum 3 years of work experience in customer service, logistics or order management process, preferably in Pharmaceutical industry.
  • Working experience in SAP SD/MM module
  • Able to commit to 1 year contract


All Interested candidates are invited to email your resume in MS Word format to:

recruitmedical@recruitexpress.com.sg

Attention to: Cindy Ng

Or call Cindy / Melanie @ 6736 3280 for a short discussion

Please include your full working experience, education background, notice period, expected salary.


Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.


Industry

Production / Manufacturing
Public Sector / Government & Statutory Boards


Specialization

Customer Service


Location

West


Employment Type

Contract / Temp


Salary

S$2,601 - S$4,000 / mth
S$4,001 - S$6,000 / mth


If you meet the requirements of this role, please email a detailed resume in Word document to Melanie Zheng Zhiyuan.
CEI Registration No.: R1104774
Email: melanietay@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.