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Customer Services Specialist (MNC / West / Contract)



  • Ensures on-time delivery of end customer orders by 3PL service providers
  • Work closely with commercial teams to align priorities & agree allocation of products on supply constraint
  • Provides support to expedite order requirement from GDC in case of specific needs (e.g. urgent backorders)
  • Reporting of sales back orders with reason as per agreed timelines
  • Replenish inventory by running the MRP process at agreed timelines. Raise purchase orders to intercompany & 3rd party suppliers
  • Regular review of replenishment back order status and mitigate supply risk with timely escalations
  • Ensure inventory holding is in line with global inventory policy & target
  • Manage product returns to supplier by liaising with source, local RA/QA teams to ensure proper returns flow
  • Submission on weekly / monthly reports to regional supply chain pertaining to Weekly back orders, Forecast accuracy, Period Inventory Performance
  • Accountable for optimizing local supply chain cost, inventory level and accuracy and fixed assets management - minimize excess & obsolete inventory, maximize service levels in conjunction with inventory goals, through replenishment planning and deployment of resources
  • Review and approve vendor invoices on time


  • Min. Degree in Supply Chain Management / Business Administration or other related fields
  • Min. 3 years prior experience in operational roles, preferably with experience in the Medical Device industry and / or with 3PL experience
  • Proficient in ERP Systems
  • Excellent communication and interpersonal skills

Interested candidates can send your full resume to

Subject: Customer Services Specialist

or call 67363280 and look for Charleen

Charleen Wong Swee Gek
CEI No: R1875117
Recruit Express Pte Ltd
Company Registration No: 99C4599


Healthcare / Pharmaceutical / Life Science / Medical Device


Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Transportation / Logistics / Supply Chain



Employment Type

Contract / Temp



If you meet the requirements of this role, please email a detailed resume in Word document to Charleen Wong Swee Gek.
CEI Registration No.: R1875117
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.