Clinical Risk Management Manager (Medicolegal) #HDC

Key Responsibilities

• Demonstrates core values of respect, justice, compassion, stewardship, and excellence to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties.
• Assists with development and maintenance of appropriate and necessary departmental policies, procedures, objectives, and activities. Provides consultation to facility specific policies to facilitate risk mitigation and patient safety.
• To manage medico-legal cases and clinical complaints in an effective manner and ensure amicable resolution for the organisation.
• Provides investigative support for activities regarding actual liability (not including Workers' Compensation) relative to patients, employees, physicians, and visitors.
• Provides investigative and other support for event analysis (Root Cause Analysis, Intense Analysis, Failure Mode Effect Analysis) and support of Lean process improvement activities.
• Leads and facilitates facility-wide communication of lessons learned and improvements from event analysis
• To manage the claims process and coordinate the renewal and administration of medical malpractise coverage for the organisation.
• Independently oversees review and analysis of submissions and prepares quarterly summaries of data for Leadership and committee support. Formalize dashboard data.
• Follow MOH policies, procedures and directives
• To work with risks and process owners across departments and ensure medico-legal and clinical risks are prioritised, mitigated, monitored, managed and escalated in a timely manner.
• Interact in a positive and constructive manner
• Independently organizes daily priorities and able to address multiple issues simultaneously
• To execute and support the implementation of clinical risk management plans and framework for the organisation.

JOB REQUIREMENTS

• Min Bachelor degree from a recognised university.
• At least 2 years of relevant experience in the management of medico-legal cases and clinical complaints.
• Relevant experience in risk management, preferably in healthcare or similar industry.
• Good planning and organisational skills
• Strong ability to analyse and process data or information
• Strong interpersonal and communication skills
• Meticulous, proactive and independent
• Good team player
• Proficient in MS Office applications

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg 

Thank You.

Leon Leong De Cong
R1551708
EA License: 99C4599

Recruit Express Pte Ltd