Patient Billing Services Sr/ Executive (Healthcare, Office Hours)

Manager:

Responsibilities

1. Lead and Support Billing Team:

• Oversee entire Billing team which comprises Billing, Claims, Funding and Receipting sections
• Ensure sufficient team coverage to ensure daily operations are not affected
• Review and improve Billing/billing related processes to ensure operational efficiency
• Schedule staff for training to ensure they have adequate skillset to perform their tasks
• Ensure receipts from patients are banked promptly and bank reconciliation statements are prepared on a timely basis
• Establish and implement Billing related policies/procedures and process mapping
• Work with relevant stakeholders for any changes in policies or any new organization initiatives
• Be a Subject-Matter-Expert (SME) in guiding staff and colleagues in other departments on MOH & CPF financing policies and requirements                                                           

 
2. Project:

• Provide user requirements for new/enhancements to systems (i.e. whenever there are changes to MOH   policy or new initiatives initiated by organization)
• Provide user training for relevant stakeholders affected by the changes in the policy/system
• Manage and ensure project runs smoothly within the stipulated timeline

 
3. Secondary Duties:

• Participate actively in Improvement/IT Projects/any initiatives organized by Organization
• Perform any other duties as assigned by Reporting Officer

 
Requirements

• Degree in Business or the equivalent with at least 3 years of relevant experience
• Minimum 5 years’ experience in similar capacity
• Strong leadership and interpersonal skills
• Strong organisational skills with ability to prioritise tasks to meet timeline
• Self-motivated with strong interest in leaning and analytical mind
• Proficient with Microsoft office applications and working knowledge in SAP preferred
• Ability to work independently and proactively resolve problems within established parameters in a challenging environment
• Service-oriented and customer-focused

Sr Executive:

Key Responsibilities and Duties

• Perform the first level investigation when billing staff reports any errors.
• Review and improve billing/billing related processes
• Schedule staff trainings and manage the team’s coverage to ensure that daily operations are not affected
• Preparation for Medifund Meeting and send meeting minutes to the manager for review within 2 working days before meeting.
• Submit Medifund statistics to MOH according to the MOH stipulated timeline
• Monitor the reconciliation of receipts from all collection points
• Ensure reconciliation of all clearing accounts is performed on timely basis
• Oversee the performance of Bank Reconciliation on a timely and accurate basis.
• Handling of Direct Debit Authorization (DDA) applications and transactions
• Review of Interface Summary reports, investigate and rectification of unsuccessful payment posting
• Provide user requirements for new/enhancements to systems whenever there are changes to MOH policy or new initiatives initiated by organization.
• Perform User Acceptance Testing for any enhancements to existing systems and new systems.
• Provide user training for affected staff and manage to ensure project runs smoothly and within the stipulated timeline

Job Requirements

• Min Degree in Business or equivalent with at least 3 years of relevant experience
• Minimum 1 to 2 years’ experience in similar capacity
• Strong organisational skills with ability to prioritise tasks to meet timeline
• Self-motivated with strong interest in leaning and analytical mind
• Proficient with Microsoft office applications and working knowledge in SAP / Hyperion preferred
• Have ability to work independently and proactively resolve problems within established parameters
• Possess strong communication and people management skills

Interested candidates please send a copy of your resume to leonleong@recruitexpress.com.sg

Email Subject: Patient Billing Services

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599