[Till 30 Sep 2027, Good in Excel] Sales Support Admin Assistant UP$2600 (Office Hours, Central) #HCY

Job Responsibilities
- Build solid relationships with end users and internal stakeholders to ensure excellent customer experience.
- Identify challenges that customers would encounter and recommend solutions for end users.
- Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization.
- Take stock of the onsite mobile handset inventory.
- Collate monthly sales reports and attend weekly sales meetings.
- Communicate and work closely with Indoor Sales Support, 4C & Customer Service Operations to enable sales activities.
- Manage customer email/portal updates.
- Create PowerPoint slides to indicate weekly job activities.
- Create tickets for users when required.
- Update and close customer system tickets.
- Key in all ticket data into customer Excel.
- Update and follow up with users on the outcome of problems they face.
- Attend to network problems/installation of antenna at customer sites when needed.
- Create invoices and upload POs in Taulia apps for payment.
- Upload end-users’ contact details on social media portal.

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599