(West Hospital) 6 Months Contract Patient Service Associate (Office Hours) (Up 3.2K) #HJC

Working Hours :
Office hours, Mon to Fri + 1 Half Sat in a Month

Jobscope :
1. Register patients for visits to Specialist Outpatient Clinic
2. Schedule appointments and assist patients to coordinate multiple appointments
3. Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
4. Provide financial counselling, explain charges and assist patient with various finance schemes available
5. Assist doctor during consultation i.e. chaperone, translation, et cetera
6. Prepare patients for physical examination and take patient’s height and weight
7. Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera
8. Any ad hoc duties as assigned